"With quality, integrity, and strong relationships, there's no limit to what's possible," by James Maida, GLI

To Our Valued Clients and Partners,

The gaming landscape is becoming increasingly complex, and that can pose a threat to your business today and to your plans for tomorrow. Increasingly complicated compliance requirements and growing cybersecurity threats can pose daunting challenges for suppliers, regulators, and operators. However, there’s no reason to panic – at GLI, we have been planning for this moment, and we are fully prepared to help you succeed, anywhere and everywhere you want to go in the world.

For example, at our Regulators Roundtable this April, we welcomed over 450 attendees from around the world – comprised of regulators and suppliers – who came together to discuss critical and rapidly evolving topics. The presentations and discussions added essential clarity to the path forward, and we were honored to make it happen.

Beyond discussions, we have implemented tangible tools that are essential in today’s landscape. The fact is, last year, $184.4 million in regulatory penalties were assessed globally, and that’s why our clients rely on our end-to-end integrated compliance, testing, and security solution. It’s the only solution of its kind and is designed to keep you in compliance and away from fines throughout your product lifecycle. Additionally, we have global teams of cybersecurity experts and world-class solutions to ensure you are protected 24 hours a day, 7 days a week. We do all of this proactively, so you can successfully navigate regulatory complexities and cybersecurity threats and avoid costly fines and pitfalls.

Last year, I committed to you that we would staff up to stay ahead of demand and deliver faster time-to-market and the very highest quality along with improved efficiency, and since August 2024, we have increased our staff by more than 270 testing personnel (that’s an increase of 20 percent) placed globally. We have also created a testing Innovation team headed by a VP of Innovation to create even smarter, more efficient tools and systems, continually refining our tools and processes while reducing friction and speeding time to market. Those efforts are already further reducing turnaround times and keeping you more informed of progress in real-time.

Additionally, we constantly review and update the GLI Standard Series, and we were thrilled to introduce the Gaming Security Framework last Spring. The GLI Standard Series provides essential standards and best practices for every aspect of gaming, from development to security. This September, ahead of Global Gaming Expo, we will be supplementing these standards and Security Framework with specific modules that fit within specific types of gaming equipment.

As gaming becomes more complex, we are prepared to help you meet challenges and opportunities head-on in over 710 jurisdictions. You don’t stop half-way and neither do we. Every company has goals and ambitions, and we are here to make the complex simple so you can succeed, anywhere and everywhere you want to go.

I look forward to seeing you somewhere on the globe.

James Maida, President & CEO