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Events

GLI Client Services Supervisor Diana Munoz Wins Excellence in Customer Service Award

Tuesday 10 de June 2025 / 12:00

GLI

2 minutos de lectura

(Lakewood, N.J.).- Gaming Laboratories International (GLI®) Client Services Supervisor EMEIA Diana Munoz has been honored with the Excellence in Customer Service – (Supplier) Award at the 2025 Women in Gaming Diversity & Employee Wellbeing Awards.

GLI Client Services Supervisor Diana Munoz Wins Excellence in Customer Service Award

According to event organizers, the WIG Diversity Awards recognize individuals and organizations for outstanding devotion to enhancing equality, diversity and inclusion in categories like Diverse and Inclusive team and Positive role models.


 
Munoz joined GLI in 2022 and plays a crucial role in improving customer engagement and service delivery. She has refined internal support structures, ensuring teams are equipped to deliver exceptional service. Though her role primarily supports internal teams, her work directly enhances external customer satisfaction by reducing response times, improving issue resolution, and fostering a culture of continuous improvement.
 
"We are thrilled to join the industry in honoring Diana for her outstanding work in customer service. Delivering world-class customer service is a top priority for GLI as a company and for each of our team members. Diana has been central to that mission, and we are excited that the industry has recognized her efforts and commitment," said James Boje, Managing Director EMEIA.
 

Categoría:Events

Tags: GLI, Gaming Laboratories International,

País: United States

Región: North America

Event

ICE Barcelona 2026

19 de January 2026

Nadia Popova from EGT on ICE Barcelona 2026:"The new concept of our stand made a strong impression on visitors"

(Barcelona, SoloAzar Exclusive).- In this post-event interview from Barcelona, Nadia Popova, EGT’s Chief Revenue Officer and VP Sales & Marketing shares insights on the company’s standout presence, its “All eyes on us” stand concept, key product highlights, and the strategic partnerships forged at ICE Barcelona 2026.

Friday 20 Feb 2026 / 12:00

Luz Beatriz Jaramillo Serna of 21Viral: “Our presence at ICE Barcelona 2026 was exceptionally positive”

(Barcelona, SoloAzar Exclusive).- Following her participation at ICE Barcelona 2026, Luz Beatriz Jaramillo Serna, Head of Business Development, Marketing and Sales for Latin America at 21Viral, analyzes the commercial impact of the event, the trends set to shape the industry’s direction, and the company’s strategic priorities to consolidate growth across the region and new regulated markets.

Monday 16 Feb 2026 / 12:00

Toni Karapetrov from Habanero on ICE Barcelona 2026: Regulated Growth, Localization and Strategic Expansion Drive 2026 iGaming Strategy

(Barcelona, Exclusive SoloAzar).- In this interview, Toni Karapetrov, Head of Corporate Communications at Habanero, shares insights from ICE Barcelona 2026, highlighting premium content innovation, high-level industry engagement, key iGaming trends such as localization and gamification, and the company’s strategic focus on regulated market expansion and sustainable growth in 2026.

Friday 13 Feb 2026 / 12:00

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