Alberta Confirms Responsible Gaming Framework Before Market Launch

Self-Exclusion System Ready for Day One

The Alberta Gaming, Liquor and Cannabis Commission (AGLC) has confirmed the full set of responsible gaming measures that will accompany the launch of Alberta's regulated online gambling market.

Among the key safeguards is a centralized self-exclusion program that will be available from the market's first day of operation. The initiative includes an online portal with guidance, FAQs, and support resources to help players manage their gambling activity.

Licensed operators will be required to prominently promote the program, provide direct access through their gaming platforms, and refund eligible unsettled futures bets if a player enrolls in self-exclusion before those wagers are resolved.

Stronger Standards for Player Protection

The finalized framework also reinforces measures aimed at preventing underage gambling while requiring operators to provide a range of responsible gaming tools.

The standards, first introduced in January, build on regulatory practices adopted in other Canadian jurisdictions, including Ontario. Alberta's decision to launch with a centralized self-exclusion system from day one marks a significant step in the province's player protection strategy.

Mandatory RG Check Accreditation

In addition to the new responsible gaming rules, Alberta is requiring every licensed operator to obtain RG Check accreditation, an independent certification developed by the Responsible Gaming Council (RGC).

The requirement follows a partnership announced earlier this year between the Alberta iGaming Corporation (AiGC) and the RGC, making independent verification a condition for market participation.

Dan Keene, CEO of AiGC, highlighted the importance of the initiative. "By requiring RG Check accreditation, we're ensuring that every iGaming operator in our market has demonstrated their commitment to player safety through independent verification of their responsible gambling programs."

Ongoing Compliance

The RG Check program evaluates operators against evidence-based standards covering governance, player protection, employee training, and responsible marketing practices.

To maintain their licenses, operators will undergo regular assessments by the Responsible Gaming Council, ensuring continued compliance with Alberta's responsible gambling requirements as the province's regulated iGaming market begins operations.