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Others

Gaming Laboratories International (GLI®) Expands EMEA Capabilities and Customer Service by Adding Key Staff and Resources

Tuesday 19 de March 2019 / 14:08

2 minutos de lectura

(Haarlem).- Responding to customer demand, Gaming Laboratories International (GLI®) has continued growth and expansion throughout the European, Mediterranean, and African (EMEA) region.

Gaming Laboratories International (GLI®) Expands EMEA Capabilities and Customer Service by Adding Key Staff and Resources

GLI is making a significant investment in its 350-strong EMEA operations by adding key staff and resources across all departments. These organizational improvements will help to effectively manage this continued growth, as well as enhance the company’s delivery of exceptional customer service, support, and world-class capabilities throughout the region.


“I am very pleased and proud of the staff and with the direction we are taking, in EMEA and globally,” said Martin Britton, Managing Director of GLI EMEA. “We are adding key staff across all departments, and we have many more appointments in process. It’s key we continue our direction in focusing on the customer. Our motivation is scale and delivery which is what clients are looking for. We hold ourselves to the highest quality levels as part of our delivery and execution. In addition, we are adding more space in multiple locations to create the scale needed for current and future growth.”


GLI’s sales teams across EMEA are now led by James Illingworth, Vice President of Sales, EMEA and Chris Davies, Vice President of Sales, EMEA, ensuring the EMEA sales teams provide the highest level of service to the company’s clients. The sales appointments add skills related to compliance and a varied range of language skills, which is always received positively by clients. EMEA staff can communicate with clients in more than 34 different languages.


Other key appointments to GLI’s growing EMEA sales and management team include Account Manager Jakub Stefka and Business Development Manager Giusy Campo.


Additionally, GLI has expanded its already large internal team of cybersecurity experts by adding front-line staff and more internal resources. This deep and experienced team of cybersecurity experts has been growing both in the UK and Europe.


GLI now has a global cybersecurity team of professionals along with external partners focused on providing the highest level of guidance and execution of services to ensure a safe and protected client environment. Marco Capozzi, Director of Cybersecurity Services, now heads up this expanded EMEA cybersecurity team. He is joined by Jayde Phoenix, GLI EMEA Cybersecurity Business Development Manager.


With its acquisition of NMi, now known as GLI UK, GLI has built upon best-of-breed processes between the two companies. Dr. Rich Edwards now heads up our technical teams across EMEA providing a wealth of knowledge and understanding. Andrew Rosewarne continues to manage the GLI UK operation but has a wider EMEA management role. Having two key directors onboard allows for an even greater focus on providing the superior customer service that clients have come to expect.


“Our strategic plans have come about by customers seeing GLI’s capabilities and what we can provide in assisting them, from the early stages of compliance through to completion. We provide great expertise helping customers along the path, ensuring rapid delivery along with great quality,” Britton said.

Categoría:Others

Tags: GLI, Gaming Laboratories International,

País: Netherlands

Event

SBC SUMMIT RIO 2024

05 de March 2024

Andre Gelfi explains the new regulation in the Brazilian gaming and betting market

(Rio de Janeiro, SoloAzar Exclusive).- The Managing Partner of Betsson group in Brazil, Andre Gelfi, was another key figure present at the inaugural SBC Summit Rio. In this exclusive interview with SoloAzar, he shared insights about the gaming and betting market in Brazil. Gelfi emphasized the hot topic of Brazilian regulations for the iGaming industry. In fact, he expressed his anticipation that the regulation, expected to be approved this year, will create a new landscape in the Brazilian market

Wednesday 27 Mar 2024 / 12:00

Influencers: "Between Effectiveness and Responsibility in the Gaming Industry".

(Rio de Janeiro, SoloAzar Exclusive) - As part of the Conference "Influencers: The Next Frontier of Social Media Marketing", as part of the Conference Agenda held on 6 and 7 March at the SBC Summit Rio 2024, leading industry personalities gathered in a panel to discuss the impact of the power of celebrities and influencers in generating engagement, as well as the proposed law that seeks to restrict their promotion of gambling.

Wednesday 27 Mar 2024 / 12:00

Pay4Fun: “We have ambitious expansion plans in the Brazilian market”

(Rio de Janeiro, SoloAzar Exclusive).- Leonardo Baptista, CEO and co-founder of Pay4Fun, is a key figure in the world of iGaming. His company, Pay4Fun, is a leading Brazilian online payment provider specializing in the iGaming market. During the first edition of the SBC Summit Rio, Baptista spoke exclusively with Soloazar, sharing insights about the new services that Pay4Fun will introduce to the market. He also discussed his vision for the future of iGaming in Brazil and Latin America. Another unmissable note by SoloAzar.

Wednesday 27 Mar 2024 / 12:00

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