MERKUR UK’s 200 Venue Managers to Receive City & Guilds Assured Safer Gambling Training
2 minutos de lectura
(United Kingdom).- The second phase of MERKUR UK’s safer gambling training is fully underway with 200 venue managers drawn from both MERKUR Slots and MERKUR Bingo undertaking the City & Guilds Assured programme which is being provided courtesy of a partnership between leading charities, YGAM and Betknowmore.
The highly respected training programme consists of ten one day online facilitated workshops with each workshop attended by circa 20 MERKUR Venue Managers.
Ian Shanahan, Head of Partnerships at YGAM said: “There can be no doubt that MERKUR UK is fully committed to delivering a safe gambling experience to all of its customers and providing its 200 venue managers with a City & Guilds Assured certificate that they can take on their career path is a significant investment on behalf of the brand.”
He continued: “The training centres on an understanding of what’s meant by customer vulnerability and understanding gambling related harm. Trainers with lived experience are helping to define the customer journey, exploring what the ‘know your customer’ philosophy entails and providing a tool kit of skills to help the consumer facing team to know when and how to intervene with players should it be necessary.”
Tony Boulton, Director of Public and Political Relations at MERKUR UK added: “We launched our safer gambling 360 Program in October 2020 and it’s highly encouraging that within a year we will have delivered City & Guilds Assured safer gambling training to all of our regional and our venue managers across both MERKUR Slots and MERKUR Bingo. The venue teams play a key role in delivering safer gambling and detailed training delivered by expert organisations such as YGAM and Betknowmore is fundamental to achieving that core objective.”
Categoría:Sportsbook
Tags: Sin tags
País: United Kingdom
Event
iGaming Club Conference Cancun
24 de November 2025
Levon Nikoghosyan Confirms iGaming Cancun’s Success and Future LATAM Expansion
(Cancun, SoloAzar Exclusive).- The vibrant energy of iGaming Cancun has set the tone for a new chapter in the Latin American iGaming industry. Levon Nikoghosyan, CEO and Co-Founder of AffPapa and iGaming Club, shared his enthusiasm for the event’s debut in Mexico, highlighting its impact on the regional market and the company’s ambitious plans for the future.
Thursday 04 Dec 2025 / 12:00
iGaming Club Cancún 2025 Concludes Successfully with Strong Connections in Its First LatAm Edition
(Cancun, SoloAzar Exclusive).- iGaming Club Cancún 2025 came to a close last night with a comprehensive experience of conferences, networking, and the AffPapa iGaming Awards LATAM gala, consolidating itself as a unique space for operators, affiliates, and providers in the region.
Thursday 27 Nov 2025 / 12:00
iGaming Club Cancún 2025: Affiliates, Operators, and Innovation Take Center Stage on Final Day
(Cancun, SoloAzar Exclusive).- The second and final day of iGaming Club Cancún 2025 unfolds today, bringing together operators, affiliates, and select B2B providers in a unique networking and conference environment that highlights the evolving dynamics of the Latin American iGaming market.
Wednesday 26 Nov 2025 / 12:00
SUSCRIBIRSE
Para suscribirse a nuestro newsletter, complete sus datos
Reciba todo el contenido más reciente en su correo electrónico varias veces al mes.