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Events

Tomobox Announced the Winner of Prestigious SiGMA 18 Startup Pitch Competition

Wednesday 12 de December 2018 / 12:38

2 minutos de lectura

(Tel Aviv).- Tomobox, an artificial intelligence (AI) platform provider for online gaming operators, once again demonstrated its leadership by winning the iGaming industry’s prestigious SiGMA 18 startup pitch competition.

Tomobox Announced the Winner of Prestigious SiGMA 18 Startup Pitch Competition

Tomobox is the first real-time platform for identifying player issues and predicting churn to extend customer active playing time.


With ten leading startups selected to present at SiGMA out of 100 eligible prospects, Tomobox was announced as the winner of the competition pitch.


Among esteemed judge panelists were industry veterans Mellisa Blau and Simon Collins, as well as leading tech investors and influencers Carla Maree Vella and Igor Samardziski.


In the heat of growing competition, gaming operators spend significant sums of money to acquire new players, but keeping players engaged has become a challenge for many operators due to player mobility and competitive sign-up bonuses.


Operators are losing highly valued players due to lethargic and slow responding customer support. Understanding players and responding in real-time to customer issues has become vital to keeping them happy and playing.


Tomobox uses scientific methods based on machine learning to predict player churn in real-time. Leveraging an understanding of language through the analysis of player in-game chats and customer emails, combined with dozens of additional player data points, Tomobox helps agents identify and solve customer issues in seconds, not hours, to keep the player happy and content.


Ongoing data validation shows that in 65% of registered incidents, providing immediate player relief results in extended player time. Player complaints that appear in emails, chat support and in-game chats are identified automatically by Tomobox’s algorithms, in all languages.


 Tomobox’s platform alerts the agent to player frustration, prioritizes churn probability and advises the agent on how to best address the player issue.


David Sachs, Tomobox CEO, said: “Keeping players at the table immediately translates into added revenue. In some cases, gaming platform owners and operators using Tomobox report an uplift of 30K-50K EUR per day, which is huge on any scale.


“We’re excited to partner with some of the leading online gaming providers to implement advanced AI to improve the player experience.”


Baruchi Har-Lev, Co-founder and Tomobox VP R&D, added: “We’ve made sure that onboarding new gaming operators and integrating into Tomobox is quick and efficient by using our secure RestAPI.  We’ve seen our customers up and running in a matter of hours, not days or weeks”.

Categoría:Events

Tags: SIGMA,

País: Israel

Event

SBC Summit 2025

16 de September 2025

EGT Digital reinforces its position as a trusted global provider and creates new business opportunities at SBC Summit

(Lisbon, SoloAzar Exclusive).- At SBC Summit, EGT Digital made waves with the launch of Power & Glory Athina and SugarVille 1000, plus major upgrades to its AI-powered X-Nave platform. In this interview, Head of Sales Tsvetomira Drumeva shares how the company is driving innovation, expanding globally, and delivering high-performance solutions. Read on to discover what sets EGT Digital apart.

Tuesday 07 Oct 2025 / 12:00

From Legacy to Lifestyle: Belatra Transforms iGaming at SBC Summit 2025 with Narrative Worlds and Bold Innovation

(Lisbon, SoloAzar Exclusive).- At recent SBC Summit 2025, Belatra didn’t just showcase games — it invited the industry into an immersive universe. In this Q&A, Kateryna Goi, Chief Marketing Officer, shares how the company’s 30+ years of experience came to life through bold storytelling, creative design, and unforgettable experiences. From the debut of Mummy Universe to a unique collaboration with a Portuguese winery, Belatra’s presence in Lisbon marked a clear statement: the future of iGaming lies in blending technology, emotion, and culture.

Tuesday 07 Oct 2025 / 12:00

R. Franco Digital at SBC Summit 2025: Innovation, Regulation, and Global Expansion with the IRIS Platform

(Lisbon, SoloAzar Exclusive).- In this exclusive interview, Javier Sacristán Franco, International RF Business Director at R.Franco, shares the company’s global vision and its value proposition based on technological innovation, regulatory compliance, and content tailored to each market. From the launch of new slot titles to the prominence of its IRIS platform, the Spanish company reaffirms its commitment to sustainable growth across Europe and Latin America.

Monday 06 Oct 2025 / 12:00

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