Noticias de ultima
  • 12.00 Vanna White Marks 30th Anniversary of IGT "Wheel of Fortune" at Yaamava’ Resort & Casino
  • 12.00 UK Parliament Raises Questions Over Impact of New Gambling Tax on Gibraltar
  • 12.00 Iowa House Subcommittee Advances Bill to Ban Smoking on Casino Gaming Floors
  • 12.00 BetConstruct AI presents Harmony ChoiceMe: Shaping Success in the Middle East
  • 12.00 Ohio Governor Mike DeWine Calls Sports Betting Law His Biggest Mistake, Reigniting Debate on Regulation and Integrity
  • 12.00 Digitain Secures UK Betting Licence and Achieves Full Sportsbook and Platform Certification
  • 12.00 New York Attorney General Issues Consumer and Industry Warning on Unregulated Prediction Markets Ahead of Super Bowl
  • 12.00 Aristocrat Gaming™ and Metropolitan Gaming Launch “Aristocrat on the Square” at Empire Casino London
  • 12.00 R.Franco Confirms Sponsorship of EXPOJOC 2026 in Valencia
  • 12.00 SBC Summit Americas to Spotlight Regulation and Compliance in Latin America
Others

GLI® Expands Customer Service Teams

Thursday 08 de April 2021 / 11:02

2 minutos de lectura

(Lakewood).- Gaming Laboratories International (GLI®) has expanded its customer service teams with a combination of promotions and new hires.

GLI® Expands Customer Service Teams

Leading GLI's Client Services is Candi Lopez, who has been promoted to Manager of Client Services for the North American Supplier Team. In her new role she will work alongside GLI's VP of North American Client Services Salim Adatia focusing on the success of suppliers across North America.


Prior to joining the Client Services Department, Lopez was a Quality Assurance (QA) Supervisor in the QA and Database Department, which enables her to provide unique insights and leadership to her team and clients. Before joining GLI, Lopez proudly served in the U.S. Marine Corps.


Also promoted within the North American Supplier Team is Cindy Nguyen, now Senior Account Executive. Her relationships with tribal gaming will help bridge the suppliers, tribes, and technologies as gaming continues to merge land-based and digital gaming. An industry veteran, Nguyen has 19 years of gaming industry experience which includes her previous tenure at San Manuel Gaming Commission prior to joining GLI in 2012.


Kelvin Ortega has been promoted to Account Executive within the North American Supplier Team. Kelvin will leverage valuable cross departmental knowledge while working at GLI since 2015, including Document Specialist in GLI's QA department, Technical Assistant within GLI's Engineering department, and most recently in his position of Client Services Coordinator for projects in land-based, iGaming and sports betting.


Joining GLI's Tribal and Government Client Services Team as Client Service Representative is Joe Decorah. Joe has over 30 years of experience in the gaming industry. He was most recently with Wipfli, where he was responsible for developing sales leads, onboarding customers and growing revenue. Joe is a member of the Ho-Chunk Nation and served in a variety of roles for his tribe involving gaming regulations and regulatory oversight. He was Chairman of the Ho-Chunk Nation Gaming Commission from 2011-15, and Director of Business Operations for the Ho-Chunk Nation from 2007-2009, where he oversaw over 3,000 employees.


Joining GLI as Account Executive on the North American Supplier Team is Christos Karountzos. A gaming industry veteran of 16 years, his previous roles include Gaming Licensing Analyst for the Illinois Gaming Control Board (IGCB) and Senior Jurisdictional Engineer/Product Manager in Compliance at Scientific Games and WMS Gaming. Karountzos' regulator and supplier experience will prove highly beneficial in his new role.


Kelly Myers is joining GLI's Tribal and Government Client Services Team as Client Services Representative. Most recently, she was Compliance and Licensing Manager for the Cherokee Nation Gaming Commission. Myers also served as Chairperson of the Oklahoma Tribal Gaming Regulators Association. Previously, she was the Chief Operating Officer for the Iowa Tribe of Oklahoma Enterprises.


"We are incredibly impressed with the array of talents our North American Supplier Team and Tribal and Government Client Services Team bring to GLI and our valued clients. It is an exciting time to be in our industry as we begin to emerge from the difficulties of the past year and see the great promise on the horizon. Our new team members, working with our pool of talented and tenured staff, will provide the technical guidance, insights, and confidence to help our clients realize their dreams and help develop the bright future of gaming," said GLI President/CEO James Maida.


Discover a world of opportunity at gaminglabs.com/careers.

Categoría:Others

Tags: Sin tags

País: United States

Event

ICE Barcelona 2026

19 de January 2026

Tomás Galarza: "This edition of ICE was especially relevant for ASAP"

(Barcelona, SoloAzar Exclusive). Following his participation in ICE Barcelona 2026, Tomás Galarza, a Political Science graduate and foreign trade expert at ASAP, shares his insights on global trends, international business opportunities, and the company's strategic priorities for this year.

Wednesday 04 Feb 2026 / 12:00

Win Systems Expands Presence in Spain and Highlights Route Operations at ICE 2026

(Barcelona).- At ICE 2026 in Barcelona, Win Systems showcased its innovative gaming solutions for the Spanish market, emphasizing Player Tracking, Win Pay, and route operations to enhance operator performance and player engagement.

Wednesday 04 Feb 2026 / 12:00

Spintec Showcases Next-Generation Electronic Table Games at ICE Barcelona 2026

(Volcja Draga).- Spintec reinforced its position as a leading innovator in electronic table games during ICE Barcelona 2026, standing out within The Merkur Group’s expansive exhibition through a diverse portfolio of immersive products focused on player comfort, dynamic gameplay and efficient use of gaming floor space.

Tuesday 03 Feb 2026 / 12:00

SUSCRIBIRSE

Para suscribirse a nuestro newsletter, complete sus datos

Reciba todo el contenido más reciente en su correo electrónico varias veces al mes.